Acceptable Use Policy

1. Introduction

Welcome to the official acceptable use policy (AUP) of Digital Menu Maker, which is accessible online at https://digitalmenumaker.com. This operational policy governs the standard rules, content guidelines, security restrictions, and automated boundaries associated with your use of our software applications, which are owned and operated under the corporate management of JESASTIC Web Design & IT Solutions.

As a specialized B2B Software-as-a-Service (SaaS) platform built for the global food-service and retail hospitality industries, we host critical assets including responsive QR menu systems, dynamic digital menu boards, digital ordering systems, and localized digital signage feeds. To maintain high system speeds, prevent security issues, and protect scanning diners from malicious content, we enforce strict usage standards across our platform.

By creating a restaurant business account, configuring visual displays, printing dynamic QR codes, or uploading promotional assets, you confirm that you have read, understood, and agreed to be bound by the terms, exclusions, and platform guidelines detailed in this policy.

2. Purpose Of This Acceptable Use Policy

The primary purpose of this acceptable use policy is to protect the performance, security, and reputation of the Digital Menu Maker platform. Because our digital menu boards and contactless ordering systems serve thousands of active diners daily, a single malicious upload, system exploit, or excessive resource drain can impact the performance of other partner restaurants.

Additionally, this policy establishes clear content standards, helping to keep our hosted menus professional, safe, and legally compliant. We aim to protect restaurant operators and dining consumers alike, ensuring our platform remains a highly secure, reliable environment for managing food-service data.

3. Authorized Platform Usage

Our hospitality SaaS platforms are offered exclusively to commercial entities, registered food-service establishments, catering organizations, and hospitality professionals. You are authorized to use our layout tools, design templates, and database storage modules strictly to support your standard business operations, in accordance with these guidelines.

Authorized usage includes building custom menus, designing dynamic QR codes, managing local physical table configurations, streaming visual slider displays onto digital screens, and processing customer transactions. Any use of our platform to support unrelated commercial projects, construct file repositories, or host unauthorized media is strictly prohibited.

4. Restaurant Account Responsibilities

When you register an administrative business profile on our platform, you assume full operational responsibility for all activity occurring under your account. This includes:

• Maintaining the security of your account password, API keys, and staff access roles.
• Verifying the accuracy, quality, and legality of all uploaded menu images, descriptions, and logo files.
• Ensuring that your localized menu prices, ingredient listings, and health disclosures comply with local regulations.
• Ensuring your account is not used to run spam, distribute malware, or host unauthorized content.

5. Prohibited Content

We enforce strict quality and safety standards regarding all content published on our platform. Your uploaded menu images, descriptions, allergen lists, logo files, and customized display banners must not contain any prohibited material.

Prohibited content includes:

• Adult or sexually explicit content, vulgar language, or graphic material.
• Promotional items, menu categories, or visual designs that facilitate illegal services, unauthorized weapons sales, or unregulated controlled substances.
• Hate speech, discriminatory statements, or graphic depictions of violence directed at any individual or group.
• Deceptive, fraudulent, or intentionally misleading food pricing, commercial descriptions, or dietary certifications.

6. Spam & Abuse Prevention

Digital Menu Maker does not tolerate spam or manipulative platform abuse. You may not utilize our design tools, menu links, or QR code generators to create low-quality, high-frequency, or repetitive page templates designed solely for search engine optimization manipulation.

We block automated bot campaigns, duplicate restaurant listings constructed to flood search indexes, and accounts that create thousands of empty menu boards without active hospitality intent. Any account identified as a source of platform spam will be terminated immediately.

7. Fake Restaurant Listings & Misrepresentation

Your registered restaurant account must correspond to a legitimate commercial kitchen, catering service, food truck, pop-up cafe, or active retail food-service business.

We strictly prohibit the creation of fake restaurant listings, impersonating established dining brands, or misrepresenting your business location, certifications, or operational status. If our compliance team discovers an account attempting to mislead consumers by imitating another food business, we will suspend the account and deactivate all associated QR codes.

8. Intellectual Property Violations

We expect all restaurant operators to respect the intellectual property rights of creators. You must not upload, share, or display any visual media, trademarked logos, or copyrighted food photography unless you possess the valid commercial licenses, ownership rights, or explicit permissions to do so.

If we receive a verified notification under our DMCA Policy indicating that your hosted menus use stolen photography or copyrighted layout designs without authorization, we will act quickly to disable access to those files in accordance with applicable copyright laws.

9. Malware, Viruses & Harmful Code

The security of our server infrastructure and the mobile devices of scanning diners represents the baseline standard of our system architecture. You are strictly prohibited from uploading, hosting, or distributing any software viruses, trojan horses, worms, ransomware, or malicious web scripts.

All uploaded menu PDFs, dish photos, and logo files are passed through secure security scanners. Any attempt to exploit our media upload system to inject executable code, run unauthorized scripts, or bypass server firewalls constitutes a serious platform breach and will result in immediate termination and potential legal action.

10. QR Code Abuse & Redirect Manipulation

Digital Menu Maker generates dynamic QR codes that direct scanning customers to your hosted online menus. We strictly prohibit any attempt to manipulate, redirect, or hijack these dynamic QR codes to point to external, non-hospitality destinations.

You must not link our QR targets to phishing sites, deceptive download platforms, affiliate landing pages, or third-party web domains that distribute malware. Our server engines routinely audit all generated QR code redirect pathways to ensure they point securely to your valid menu assets.

11. Deceptive Advertising Restrictions

Our software platform supports transparent, honest commercial advertising. If you choose to display partner promotions, food sponsors, or Google AdSense blocks on your dynamic menu boards, those ad placements must comply with standard consumer protection laws and advertising guidelines.

You must not display deceptive product claims, bait-and-switch pricing, or fraudulent advertising campaigns that mislead dining consumers regarding the quality, cost, or availability of your food and beverage items.

12. Automated Scraping & Crawling Restrictions

Our hosted menu endpoints and visual display portals are optimized to deliver high-speed, reliable performance for real diners scanning codes in busy physical venues.

To protect our server resources, you must not use high-frequency automated tools, web scrapers, data-mining scripts, or API crawlers to extract pricing databases, menu templates, or restaurant information from our directory pages. Unauthorized automated scraping consumes significant bandwidth, impacts page speeds, and violates our platform access guidelines.

13. Excessive Resource Usage

To ensure a fair distribution of server resources across all partner establishments, we monitor system bandwidth, file transfer rates, and API call volumes.

If your restaurant dashboard, high-frequency digital menu board, or active ordering system consumes an excessive amount of server resources—violating standard usage patterns or impacting platform stability—we may apply reasonable rate-limiting constraints or ask you to upgrade your subscription plan to cover your high-volume operational requirements.

14. Affiliate Abuse Prevention

We manage our affiliate and referral programs under strict ethical and technical guidelines. We prohibit any attempt to manipulate our partner tracking systems, including using cookie-stuffing scripts, automated referral bots, or deceptive marketing tactics designed to generate artificial signup credit.

All referral commissions must originate from legitimate business recommendations. Any partner found manipulating our referral tracking frameworks will face immediate affiliate account closure and forfeiture of all unpaid earnings.

15. Payment Fraud & Unauthorized Transactions

Digital Menu Maker operates under strict commercial security controls to prevent payment fraud. You must not use compromised credit cards, stolen payment details, or unauthorized digital banking profiles to pay for our SaaS plans or transaction features.

All processed transactions are verified through advanced risk-assessment tools. If we identify fraudulent payment patterns, we will suspend the associated restaurant account, deactivate all dynamic QR targets, and report the transaction details to the appropriate law enforcement and banking authorities.

16. Suspension & Termination Rights

We reserve the absolute right, in our sole discretion, to suspend, limit, or permanently delete your restaurant business account and deactivate your hosted menu boards if we identify any violation of this acceptable use policy.

Depending on the severity of the violation, we may apply temporary rate limits to your account, disable specific file uploads, or permanently terminate your access to our templates. We are not liable for any lost business revenue or transaction disruptions resulting from our enforcement of this policy.

17. Reporting Abuse & Violations

To keep our platform secure, we encourage restaurant partners, dining consumers, and developers to report any identified platform abuse, phishing attempts, copyright theft, or malicious content hosted on our servers.

If you identify a hosted menu or generated QR code that violates our acceptable use guidelines, please submit an abuse report to our compliance team at contact@digitalmenumaker.com. We review all submitted abuse reports and investigate potential violations promptly.

18. Third-Party Integrations

Our software tools can connect with external third-party applications, Point of Sale (POS) hardware, and local printers.

If you connect your Digital Menu Maker account to an external third-party software service, you must ensure that your use of that integration complies with both this acceptable use policy and the guidelines of that third-party provider. We hold zero liability for any integration failures or policy violations resulting from external software connections.

19. International Usage Compliance

Our hospitality SaaS platforms are hosted and accessed globally. You are responsible for ensuring your use of our platform—including your displayed menu items, pricing rules, and consumer disclosures—complies with the business regulations, data protection rules, and advertising guidelines of your local jurisdiction.

We manage our global server networks to maintain a secure, stable, and compliant environment, protecting your business operations and your dining customers across all international borders.

20. Changes To This Policy

We reserve the right to modify or replace this acceptable use policy at any time to reflect software upgrades, security adjustments, or changes to global compliance requirements.

When we make updates, we will update the "Last Updated" date at the top of this document. Your continued use of our dashboard, QR templates, and digital boards after any updates take effect constitutes your complete acceptance of the updated policy terms.

21. Contact Information

For abuse reports, compliance concerns, platform misuse complaints, or policy-related questions, users may contact the company through email or WhatsApp support. Please find our direct corporate contact details below: