Digital Menu Maker Privacy Policy

1. Introduction

Welcome to the official digital menu maker privacy policy page. This document governs all data storage, processing, security configurations, and user tracking measures deployed across Digital Menu Maker (https://digitalmenumaker.com), operated under the corporate management of JESASTIC Web Design & IT Solutions.

We operate a professional, high-performance B2B hospitality Software-as-a-Service (SaaS) designed to help restaurants, hotels, dynamic kitchens, and digital signage administrators deploy responsive online menu templates, print localized QR menu systems, establish real-time table dining layouts, and stream modern catalogs directly onto interactive digital menu boards.

This policy transparently explains our direct approach to user privacy, what datasets we must collect to run our service safely, how uploaded menu files are converted across our edge content delivery networks, and the technical rights available to our partner establishments and their scanning consumers. By creating an account with our services or accessing public menus, you signify complete consent to these frameworks.

2. Information We Collect

To supply reliable restaurant management software, we must log specific operational and visitor details. This data collection is strictly divided between administrative restaurant users (our primary clients) and physical dining consumers who scan dynamic QR code matrices inside registered venues.

Our infrastructure dynamically tracks:

• Administrative Identity: Corporate email addresses, full legal names, phone configurations, and platform login details.
• Restaurant Structural Profile: Custom physical addresses, working shifts, table counts, specific dining codes, custom menu tags, and currency formats.
• System Diagnostic Parameters: Internet Protocol (IP) metadata, device hardware tags, browser engines, interaction logs, network speed variables, and platform system timestamps.
• Customer Telemetry: Anonymized interaction logs when a dining visitor browses a hosted menu layout.

3. Restaurant Account Information

When a hospitality establishment registers an profile inside Digital Menu Maker, our software creates a isolated operational space. We collect specific business descriptors—such as restaurant names, active operating licenses, direct booking numbers, and brand logo elements—to make sure generated dynamic QR code structures route visitors to the correct menu configurations.

We process these operational variables to maintain service integrity, execute accurate transaction tracking, and allow platform managers to customize their brand identity. Staff credentials added under corporate plans are tracked with individual access histories to defend configuration pipelines against security threats.

4. Uploaded Menu Files & Media

Our core SaaS utility manages extensive visual and text collateral. We provide several tools that allow hosts to structure, store, and distribute graphic media:

• PDF Document Parsing: When you upload legacy PDF documents to create dynamic digital menu boards or digital brochures, our systems temporarily cache and index the text content. We process files through strict security firewalls to block potential script inclusions.
• Dishes and Graphic Media: Images of culinary dishes, brand headers, and design banners are processed by our optimization pipeline. We compress, crop, and convert raw formats into lightweight visual standards, distributing optimized images onto edge content delivery networks (CDNs) to load within milliseconds for users scanning dynamic menu boards.
• Uploaded Content Rights: You maintain full corporate intellectual property rights for your uploaded menu names, ingredient lists, and branding designs. You grant Digital Menu Maker a non-exclusive license to host, parse, cache, scale, and transmit these assets purely to execute your active digital menu displays.

5. Customer Usage Analytics

When a diner scans a physical QR code inside a restaurant to view a hosted digital menu, we process basic performance telemetry. This operational logging tracks active device screen sizes, click metrics for specific food sections, current layout language options, and menu loading speeds.

We process this customer data in aggregate to help establishment owners optimize their operational metrics, track popular menu items, and improve overall system responsiveness. We do not construct persistent buyer tracking files or sell individual diner telemetry records to third-party advertisers.

6. Cookies & Tracking Technologies

Digital Menu Maker utilizes session, technical, and persistent cookies to ensure stable software workflows. Cookies are minor text strings stored on local devices to support essential interactions.

These cookies manage administrative state verification, retain active visual layouts on digital menu boards, remember language choices, and hold items added to a virtual ordering tray at a restaurant table. If you restrict cookies in your browser, some custom navigation paths and dynamic admin features may not function properly.

7. Google AdSense & Advertising Technologies

To keep certain service plans free for smaller restaurants, Digital Menu Maker may display relevant programmatic advertisements served by Google AdSense on public menus and marketing interfaces.

Google processes cookies (such as DoubleClick tracking structures) to serve personalized ads based on past visits to this platform and other internet domains. You can modify your advertising settings and opt-out of personalized programmatic ads by visiting Google's global Ad Settings panel.

8. Payment Information & Billing Security

Our SaaS framework provides modern, broad payment options for global subscription fees and dining platform features. To support global and regional transactions, we connect with industry-standard payment pipelines.

These options include global systems such as Stripe and PayPal, prominent enterprise Indian payment processors like Razorpay and Cashfree, and custom Direct Manual Bank Transfer pathways.

All direct digital card payments are routed through secure, encrypted payment processing connections. Digital Menu Maker does not store or process sensitive credit card numbers or banking passwords on our local hosting hardware. Transactions are managed securely via tokenized APIs, maintaining high safety levels aligned with PCI-DSS guidelines.

9. Third-Party Services

We coordinate with secure, trusted third-party providers to deliver standard platform services:

• Infrastructure Hosting: Cloud data servers that host our applications, secure databases, and dynamic files.
• Content Delivery Networks (CDNs): Distributed server systems delivering static menu images to scanning diners with minimal latency.
• Merchant Tools: Software providers that support service metrics, administrative logging, and business performance tracking.

Each third-party software component utilizes secure data access controls, and we strictly limit data sharing to parameters necessary for running our platform services.

10. How We Use Information

Our systems process your operational data to maintain a secure and reliable hospitality SaaS. Primary uses include:

1. Compiling, formatting, and presenting your dynamic menus on mobile devices and digital signs.
2. Configuring account profiles, validating billing parameters, and managing customer invoices.
3. Analyzing system load times and optimizing media delivery speeds globally.
4. Preventing system abuse, identifying script attacks, and blocking spam menu submissions.
5. Responding to account questions, processing bug reports, and sending critical updates.

11. Data Sharing Limitations

We maintain a strict anti-selling policy. We do not sell, rent, trade, or distribute your restaurant credentials, performance statistics, or diner analytics to data brokers or external marketing companies. We share data only when legally required to do so by applicable government regulations, judicial commands, or to defend the physical safety of our users.

12. Data Retention Policy

We retain your personal, financial, and restaurant configurations only as long as your account remains active. When you cancel your subscription or request deletion, we schedule your profile, associated files, and menu layouts for removal.

These assets are permanently removed from our active production systems during the next scheduled database maintenance cycle, except where we are legally required to retain transaction records to meet financial, tax, or regulatory compliance rules.

13. GDPR Rights

If you access our platforms from the European Economic Area (EEA), you possess specific data rights under the General Data Protection Regulation (GDPR):

• Right to Access: Retrieve a clean, structured copy of all personal information we hold in our system records.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated profile details.
• Right to Erasure: Request the complete deletion of your account history and uploaded assets.
• Right to Restrict: Request that we limit how we process your personal data under specific conditions.

To exercise these rights, please contact our support team using the details listed below.

14. CCPA Rights

If you are a resident of California, you are entitled to specific privacy rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the specific categories of data we collect, use, and share.
• Right to Deletion: Request the removal of your personal profile and account assets.
• Right to Opt-Out: Direct us to stop sharing or selling any of your personal details (we do not sell your personal data).
• Right to Non-Discrimination: Enjoy equal service quality and pricing if you choose to exercise your privacy rights.

15. International Data Transfers

Digital Menu Maker operates as a global platform. By utilizing our tools, you acknowledge that your personal details, diagnostic logs, and menu files may be transferred to and hosted on servers located in the United States, India, and other global regions. We apply strict security agreements and data protection standards to keep your data secure across all international boundaries.

16. Children's Privacy

Our software tools are built for hospitality operators, restaurant staff, and consumers capable of ordering food and beverage items. We do not knowingly collect or request personal details from individuals under thirteen (13) years of age. If we discover that a minor under 13 has shared personal data on our servers, we will delete that information as quickly as possible.

17. Security Measures

We deploy multiple layers of digital and administrative security to safeguard your restaurant data. These measures include strict SSL/TLS encryption across all transmission paths, server firewalls, secure password hashing, and restricted employee access to database environments. While we maintain industry-standard security safeguards, no electronic transmission or storage system can be guaranteed to be completely secure.

18. Affiliate & Referral Tracking

Our platform features an affiliate program that utilizes referral links and secure tracking cookies. These cookies are stored on local devices to credit verified platform referrers with dynamic system signups. These cookies do not collect personal business records and expire automatically after their scheduled duration.

19. Updates To This Policy

We may update this privacy policy periodically to reflect platform security upgrades, regulatory changes, or new system features. When we make updates, we will update the "Last Updated" date at the top of this document. We encourage you to review this page regularly to stay informed about how we protect your personal and restaurant data.

20. Contact Information

For privacy concerns, legal requests, compliance questions, or account-related issues, users may contact the company directly through email. Please use the following official contact options: