DMCA Copyright Policy

1. Introduction

Welcome to the official DMCA policy page for Digital Menu Maker, accessible online via https://digitalmenumaker.com. This legal framework outlines our administrative procedures for receiving, reviewing, and acting on formal copyright infringement notices, owned and operated under the corporate management of JESASTIC Web Design & IT Solutions.

As a dedicated B2B hospitality Software-as-a-Service (SaaS) platform, our systems enable restaurant owners, culinary teams, and hospitality operators to upload media, generate responsive QR menu layouts, deploy visual signage feeds, and maintain interactive customer dining interfaces. Because our platform manages vast amounts of user-submitted content, we remain deeply committed to respecting the intellectual property rights of creators globally.

This policy is designed to comply with the Digital Millennium Copyright Act (DMCA) safe harbor provisions set forth in 17 U.S.C. § 512, alongside parallel international intellectual property regulations. By utilizing our platforms, registering an account, or publishing culinary media, you acknowledge and agree to be bound by the terms, limitations, and takedown procedures detailed in this document.

2. Commitment To Intellectual Property Protection

Digital Menu Maker firmly supports the protection of original creative works. We understand that high-quality restaurant photography, unique menu item descriptions, and professional graphic designs require significant creative and financial investments.

Our policy is to promptly disable access to or remove any user-uploaded files, catalog configurations, or media displays that we determine in good faith to infringe on the valid copyrights of third parties. We expect our restaurant partners to operate with the same high level of ethical and legal integrity.

3. Scope Of This DMCA Policy

This policy applies to all digital files, visual assets, text descriptions, and layout configurations stored on our cloud servers or served across our content delivery networks (CDNs).

The scope of these guidelines specifically covers:

• Uploaded Restaurant Menu Images: Photographic food assets, menu backgrounds, dish close-ups, and promotional banners.
• Menu PDFs: Standard printed formats, historical layouts, and document files parsed or compiled on our servers.
• Digital Menu Boards: Creative signage screens, visual slider feeds, and custom TV display layouts.
• Restaurant Branding Assets: Original logo files, color patterns, custom vector icons, and customized trade symbols.
• Hospitality Media Uploads: Audio, video, and animation files displayed on interactive ordering terminals or dynamic website hubs.
• QR Menu Content: All dynamic customer-facing layouts, culinary texts, and transaction categories.

4. User-Generated Restaurant Content

Digital Menu Maker operates as a technical hosting provider and B2B SaaS utility. The visual assets, menu descriptions, ingredient lists, and branding logos displayed on our hosted menus are uploaded directly by our registered restaurant clients.

Because we do not pre-screen or manually review every uploaded menu or media file before it is published, all uploaded assets constitute User-Generated Content (UGC) under applicable legal frameworks. Consequently, our corporate entity acts purely as a passive data processor, and we do not assume responsibility for copyright infringement or stolen menu assets hosted on our servers without our direct knowledge.

5. Copyright Ownership Responsibilities

Restaurant operators are solely responsible for verifying that they hold the necessary copyrights, licensing permissions, or trade credentials for all visual media, text descriptions, and brand logos they upload to our platform.

By publishing a dynamic menu, you represent and warrant that your content does not violate the copyrights, trademarks, or intellectual property rights of any third party. If you utilize stock food photography, hire external designers, or copy text guides, you must secure proper commercial usage rights before hosting those files on our servers.

6. Reporting Copyright Infringement

If you are a copyright owner or an authorized representative of a creator, and you identify any media, food photography, menu graphics, or text assets hosted on our platform that infringe your valid copyrights, you can submit a formal copyright infringement notice to our compliance department.

To be legally effective under the DMCA, your takedown notice must be submitted in writing and contain all the technical elements detailed in Section 7 of this document. Upon receipt of a complete and valid notice, our team will act quickly to disable or remove the contested files.

7. Required Information For DMCA Notices

To file a valid copyright infringement claim, your written notice must include the following information:

1. Identification of the copyrighted work: Provide a detailed description of the original copyrighted work you claim has been infringed (such as the specific food photography file, chef-curated text, or proprietary PDF graphic design).
2. Identification of the infringing material: Specify the exact URL or hosted dynamic menu link where the contested asset is displayed, allowing our technical team to locate and identify the file on our servers.
3. Your contact coordinates: Provide your full legal name, mailing address, primary phone number, and a secure corporate email address.
4. A statement of good faith: Include a statement indicating that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. A statement of accuracy: Include a statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
6. Your signature: Provide a physical or valid electronic signature of the copyright owner or their authorized legal representative.

8. How To Submit A Takedown Request

To submit your completed DMCA notice to our compliance department, you can send your written request to our dedicated legal inbox at contact@digitalmenumaker.com. Alternatively, you can contact our support team through our corporate WhatsApp channel at +91 9134668824 (No Phone Call).

Our team reviews all submitted notices in the order they are received. We prioritize copyright complaints, trademark disputes, and intellectual property concerns, and we aim to address all verified, complete requests within forty-eight (48) hours.

9. Counter-Notification Procedures

If you are a registered restaurant partner of Digital Menu Maker and access to your hosted menu files, visual boards, or digital assets is disabled due to a copyright complaint, you have the right to file a formal counter-notification.

If you believe your content was removed in error, or that you possess the necessary commercial licenses, public permissions, or copyright clearances for the contested assets, you can submit a counter-notice in writing to our compliance department. Your counter-notice must include your full contact details, identification of the removed files, a statement under penalty of perjury that the material was removed in error, and a statement consenting to the jurisdiction of the federal court systems.

10. Repeat Infringer Policy

We maintain a strict repeat infringer policy in accordance with the DMCA guidelines. If a registered restaurant account receives multiple valid copyright complaints or is found to repeatedly upload stolen food photography, unauthorized menu duplications, or copyrighted brand logo files, we will suspend or terminate their account.

For the purposes of this policy, an account is classified as a repeat infringer if it receives three (3) or more valid copyright takedown notices over any twelve (12) month period. Terminated accounts are permanently banned from our platform, and any paid subscription fees are forfeited under our Terms of Service.

11. Removal Of Hosted Content

Upon receiving a complete and legally valid DMCA notice, our standard operational procedure is to immediately disable public access to the contested menu, image file, or digital signage feed.

We notify the affected restaurant operator of the copyright claim and provide them with a copy of the takedown notice, allowing them to review the complaint and submit a counter-notice if they believe the claim is inaccurate or filed in error.

12. Third-Party Restaurant Assets

Our platform may connect with third-party software applications, Point of Sale (POS) systems, external printers, and delivery tools.

If we receive a copyright complaint regarding visual assets, text descriptions, or software integrations operated by third-party platforms, we cannot disable those assets on external servers. In these situations, we will disable any localized links or display frames on our platform and recommend that the copyright owner contact the respective third-party provider directly.

13. Trademark & Branding Concerns

While the DMCA technically governs copyright infringement, we apply similar administrative reviews and protections to trademark disputes, brand logo infringements, and unauthorized menu duplications.

If you discover a competitor on our platform using your registered restaurant name, trade dress, or corporate branding without authorization, you can submit a trademark dispute to our compliance team. We will review the claim, verify your trade registrations, and take appropriate action to resolve the branding issue.

14. False Claims & Misrepresentation

Please note that under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that material or activity is infringing may be held legally liable for damages.

This liability includes any legal costs, administrative fees, and business revenue losses incurred by our company or our restaurant partners as a result of a bad-faith takedown request. If you are unsure whether you hold the copyrights to a specific asset, we recommend consulting with an intellectual property attorney before submitting a formal notice.

15. International Copyright Compliance

Digital Menu Maker serves a global hospitality community. We align our copyright and trademark compliance procedures with various international regulatory standards, including the World Intellectual Property Organization (WIPO) treaties, the European Union Copyright Directive, and parallel local agencies.

We manage our database structures and file distribution setups to protect intellectual property rights, ensuring that copyright claims, trademark disputes, and content complaints are handled fairly and transparently across all international borders.

16. Platform Liability Limitations

In accordance with the DMCA Section 512 safe harbor provisions, Digital Menu Maker and its parent entity, JESASTIC Web Design & IT Solutions, shall not be held liable for any indirect, special, incidental, or consequential damages resulting from our removal of, or deactivation of access to, any hosted assets in response to a copyright complaint.

We act in good faith to maintain a safe, legally compliant B2B SaaS platform, and we do not assume financial or operational liability for the upload choices made by our registered restaurant partners.

17. Restoration Procedures

If we receive a valid counter-notification from a restaurant operator, we are legally required to notify the original copyright claimant and provide them with a copy of the counter-notice.

Under the DMCA guidelines, we will restore the removed files or reactivate access to the contested menu within ten (10) to fourteen (14) business days of receiving the counter-notice, unless the original copyright owner files a formal court action seeking a restraining order against the user's infringing activity.

18. Changes To This DMCA Policy

We reserve the right to modify, replace, or update this DMCA and intellectual property policy at any time to reflect software upgrades, regulatory updates, or changes to our business practices.

When we make updates, we will update the "Last Updated" date at the top of this document. Your continued use of our platform after any updates take effect constitutes your complete acceptance of the updated policy terms.

19. Contact Information

For copyright complaints, trademark concerns, intellectual property disputes, or takedown requests, users may contact the company through email or WhatsApp support. Please find our direct corporate contact details below: