Digital Menu Maker Cookie Policy

1. Introduction

Welcome to the official cookie policy for Digital Menu Maker, accessible online at https://digitalmenumaker.com. This clear transparency disclosure details our operational use of HTTP cookies, local browser storage instances, tracking pixels, and administrative script technologies managed across our systems, owned and operated by JESASTIC Web Design & IT Solutions.

Our Software-as-a-Service (SaaS) platform relies on standard tracking mechanisms to authenticate restaurant users, optimize layout delivery for dynamic QR menu systems, render interactive digital menu boards across multi-screen setups, track advertising interactions, and support localized B2B ordering options.

By continuing to browse our public platform, access administrative dashboard frameworks, scan dynamic QR targets, or customize display templates, you acknowledge and agree that our systems may place cookies and alternative storage files on your active device in alignment with this policy.

2. What Are Cookies

Cookies are simple, lightweight data files containing small strings of text that are transferred to and stored inside your device's browser directory when you visit specific websites. These structures allow a server to identify individual devices, remember custom preferences, track session states, and load configurations faster upon future visits.

In addition to cookies, our platform may deploy parallel local browser storage mechanisms, such as HTML5 local storage and session storage keys. These client-side tools function similarly to traditional cookies but can hold larger datasets and are isolated from our web servers to ensure faster performance and high security.

3. Types of Cookies We Use

We deploy different types of website cookies to manage essential platform operations. These files are categorized by their functionality and lifespan:

• Session Cookies: Temporary files that are active only during your current browser session. These are automatically deleted from your device once you close your browser.
• Persistent Cookies: Semi-permanent tracking files that remain in your browser's subdirectory for a set period or until manually cleared. These are used to remember your settings and preferences for future visits.
• First-Party Cookies: Proprietary tracking files configured directly by Digital Menu Maker servers to manage core application states.
• Third-Party Cookies: Cookies placed by external utility providers (including analytics networks, marketing pixels, and ad-delivery systems) to support third-party platform integrations.

4. Essential Website Cookies

Essential cookies are strictly necessary to support core platform functionality, system security, and basic user navigation. Without these files, our restaurant management dashboards, secure checkout systems, and layout builders cannot operate.

These cookies manage administrative account login states, remember your secure session token as you click through different dashboard views, and retain your virtual shopping cart selection if you browse menu items. Because these files are critical for platform operations, they do not require prior user consent under standard regulatory rules.

5. Performance & Analytics Cookies

Performance cookies gather anonymized, aggregate technical details on how users, restaurant operators, and scanning customers interact with our website pages and hosted menus.

We use tools like Google Analytics to track site traffic, identify slow loading pages, and measure user engagement. These cookies help our engineers analyze general usage trends, measure system load speeds across different regions, and optimize our server settings to ensure fast menu delivery.

6. Google AdSense & Advertising Cookies

To keep specific baseline packages free for smaller restaurant operations, our platform may display relevant programmatic ads served by Google AdSense on public menu layouts and marketing pages.

Google AdSense utilizes third-party cookies (such as DoubleClick/DART cookies) to track user interests across the web and serve personalized ads. These tracking files do not store personal details like your name or billing records, but they do monitor your general browsing activity to deliver targeted, relevant advertising. You can opt out of personalized programmatic ads at any time by visiting Google's global Ad Settings panel.

7. Affiliate & Referral Tracking Cookies

Digital Menu Maker operates a professional partner referral program that utilizes specialized tracking cookies. When a new user accesses our platform through an approved partner's promotional link, we place a tracking cookie in their browser.

This file is used to attribute the signup and any associated subscription transactions to the correct affiliate partner. These cookies track only the referral source and do not monitor your private restaurant configurations or customer databases. They expire automatically after a set period.

8. QR Menu Analytics & Tracking

To help our restaurant clients optimize their business operations, our hospitality SaaS tracking systems use lightweight browser storage structures to gather non-personally identifiable telemetry when a customer scans a table QR code.

This logging tracks details such as the visitor's device type, browser language, chosen menu categories, and overall loading speed. We use this aggregate data to provide restaurant owners with useful performance metrics, helping them identify popular dishes, track peak dining hours, and optimize their layout designs.

9. Browser Storage Technologies

In addition to standard cookies, we use HTML5 local storage and session storage to support advanced web application features. These technologies let our systems store lightweight visual settings, template drafts, and menu board configurations directly on your device.

By caching this data locally, we significantly reduce server requests, speed up load times, and improve the overall responsiveness of our platform, particularly on mobile connections in busy dining venues.

10. Third-Party Tracking Technologies

Certain features on our platform integrate with third-party software networks that may place tracking cookies or pixels in your browser. These integrations include secure payment gateways (such as PayPal, Razorpay, or Cashfree) and social media sharing buttons.

These third-party tracking technologies operate under the explicit privacy guidelines of their respective providers. We do not control or have direct access to the data stored by these external networks.

11. How Cookies Improve Platform Performance

Using cookies helps us maintain a stable, high-performance SaaS platform for our users. By using these small tracking files, our systems can:

1. Verify your identity and maintain your active administrative login status.
2. Load your personalized template designs and layout settings instantly.
3. Optimize content delivery based on your device type and connection speed.
4. Maintain accurate customer orders as users browse different food categories.
5. Identify and block malicious automated traffic and brute-force login attempts.

12. User Consent & Cookie Controls

When you first visit our platform, we present a clear cookie consent banner that lets you manage your tracking preferences. You can choose to accept all tracking technologies or block non-essential analytics and marketing cookies.

You can modify your cookie settings at any time through our on-site preference manager. Please note that blocking essential cookies may prevent specific dashboard features and ordering tools from functioning correctly.

13. GDPR Cookie Rights

If you access our platform from within the European Economic Area (EEA), your privacy is protected under the General Data Protection Regulation (GDPR). We require your explicit, active consent before placing non-essential cookies on your device.

You have the right to withdraw your consent at any time, access a record of the cookie categories we process, and request that we delete any stored personal data connected to your tracking history.

14. CCPA Cookie Transparency

If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you specific rights regarding how we manage your digital data. We do not sell your personal data or tracking history to third-party brokers.

We provide clear disclosures regarding the types of cookies we use, the business purposes they support, and the third-party technologies integrated into our platform. You can manage your tracking preferences and opt-out of personalized marketing at any time.

15. Managing Cookies In Your Browser

Most modern web browsers let you control, restrict, or delete cookies through their built-in settings. You can configure your browser to reject all cookies, accept only first-party cookies, or notify you when a site attempts to place a tracking file on your device.

To manage cookies in your browser, look for "Cookie Settings", "Privacy", or "Content Preferences" within your browser's options menu. If you clear all cookies from your browser, your stored preferences and active login sessions on our platform will be reset.

16. Third-Party Service Providers

We partner with reliable third-party service providers to help manage and optimize our platform performance. These partners include cloud database hosts, content delivery networks (CDNs), secure payment processors, and analytics systems. All integrated partners are contractually required to maintain high security standards and handle user data in strict alignment with global privacy regulations.

17. Data Retention Related To Cookies

The retention period for data collected through cookies varies based on their specific functionality. Session cookies are deleted automatically as soon as you close your browser. Persistent cookies, affiliate tracking files, and analytical records are stored in your browser for a set duration, ranging from a few days to twelve (12) months, after which they expire automatically or are replaced during system updates.

18. Changes To This Cookie Policy

We may update this cookie policy periodically to reflect changes in our tracking technologies, system updates, or updated privacy regulations. When we make updates, we will update the "Last Updated" date at the top of this document. We encourage you to review this page regularly to stay informed about how we use cookies and tracking technologies.

19. Contact Information

For cookie preferences, tracking concerns, privacy requests, or compliance questions, users may contact the company through email or WhatsApp support. Please find our direct corporate contact details below: